Current Employment Opportunities at Neighbors Link

The mission of Neighbors Link is to strengthen the whole community by actively enhancing the healthy integration of immigrants. Neighbors Link provides innovative and impact driven programming to immigrant families and works to empower clients to successfully navigate community resources and to foster client leadership. Current employment opportunities are listed below. For information on how to apply for each position, click on the plus icon below to learn more about the job description.

Program Manager, Carreras y Caminos / Careers and Pathways 

Neighbors Link is expanding services for immigrants to pursue careers and meaningful employment regardless of their citizenship status. The bilingual Program Manager will start up “Carreras y Caminos / Careers and Pathways,” a new program area that will include a business center with flexible, shared workspaces; new workforce training programs; career guidance that honors credentials from a participant’s home country; support for entrepreneurship; and digital inclusion programming. The ideal candidate has an entrepreneurial spirit, builds a network of relationships, and solves problems to get things done. Candidates with experience in management, career guidance, workforce development, and/or digital inclusion are especially encouraged to apply. This full-time position will be onsite primarily at our Mount Kisco location, with some time spent in Ossining and Yonkers for programming. The Program Manager will supervise three or more staff members, and report to the Director of Workforce Development.

Ideal Candidate Qualities: 

You want to build something from the ground up. You believe in our mission.

People are drawn to you. You’re nice to be around, and you have a solid network of professional contacts; you are well-liked by your direct reports because you focus on their success and working collaboratively. You’re respectful of all people; women and men of all backgrounds feel comfortable with you. You understand that different people are served in different ways. You spend time identifying what background and capabilities clients need to be successful in a program, and focus on their strengths.

You are data driven and feel good when your team meets its goals. Maybe you have started a business or program and have a proven track record of success.  You interact professionally and collegially with other staff at all levels.

Responsibilities:

  • Program Development & Planning: Launch the program from the ground up, using community input to set tangible goals, design programming, and develop operational plans. Continuously evaluate programs and adjust plans as needed to maximize impact.

  • Team Management: Supervise a Program Coordinator, Career Counselor, Digital Inclusion Coordinator, and potentially additional staff as the program expands. Provide guidance, mentorship, and support to ensure team effectiveness and professional growth.

  • Facility & Resource Management: Maintain and equip a business center space with computers, printers, internet access, and flexible office areas for clients. Ensure a welcoming and functional environment that supports learning and client engagement.

  • Program Delivery: Oversee a robust schedule of digital inclusion classes and workforce training programs. Maximize attendance and completion rates while monitoring program quality and impact.

  • Data & Evaluation: Track program data using Neighbors Link’s customized Salesforce database. Identify success metrics beyond attendance and completion rates, and provide regular progress reports to stakeholders.

  • Partnership Development: Leverage existing community partnerships and cultivate new relationships to enhance programming. Collaborate with other departments to complement and coordinate services.

  • Client Support & Enrollment: Facilitate client enrollment in programs offered by external providers requiring specialized equipment. Develop peer cohorts to support success.

Qualifications:

  • Bachelor’s degree required; Master’s degree preferred in a relevant field such education, public administration,  equivalent in business, marketing or nonprofit management also considered
  • Fluent English-Spanish bilingual is required; bicultural preferred
  • Proven experience in program management, workforce development, career guidance, or digital inclusion.
  • Strong leadership and team management skills.
  • Excellent organizational, planning, and problem-solving abilities.
  • Ability to track and analyze program data and report on impact.
  • Commitment to equity, inclusion, and responsive community programming.
  • Supervisory experience preferred
  • Flexibility to work some weekends and/or evenings
  • Passion for the Neighbors Link mission and vision
  • Must be able to work in-person primarily at our Mount Kisco location, and sometimes in Ossining and Yonkers. 

Contact: jobs@neighborslink.org with subject line, “Program Manager, Carreras y Caminos,” and provide a targeted cover letter and resume. Starting salary range $60,000 – $65,000 with generous health benefits and time off and a matched retirement plan after one year of service.

Volunteer Engagement Manager

Location: Mount Kisco, Ossining, and Yonkers, NY (Hybrid with local travel required)
Salary: $62,000-$65,000

Position Overview

We are seeking a mission-aligned and experienced leader to oversee our growing portfolio of volunteer engagement initiatives. The Volunteer Engagement Manager will be responsible for the strategic direction, execution, and evaluation of all volunteer, internship, in-kind, and seasonal drive programs. This individual will also supervise the Volunteer Coordinator, ensuring operational excellence and alignment with organizational goals.

This is a high-visibility role requiring a balance of strategic thinking and hands-on implementation. The ideal candidate is a collaborative manager who understands how to mobilize people, design effective systems, and partner across departments to deliver impactful programs that support immigrant families.

Regular weekday office hours are required, along with evening and weekend availability to support key programs and events.

Key Responsibilities

Volunteer Engagement & Oversight

  • Supervise and support the Volunteer Coordinator, providing guidance, mentorship, and accountability
  • Develop and implement a comprehensive volunteer program strategy.
  • Recruit, screen, and interview volunteers, assessing their skills and fit for the organization across Neighbors Link’s three sites.
  • Design and deliver volunteer orientation and training programs to prepare volunteers for their roles and responsibilities.
  • Monitor volunteer performance, provide feedback and support, and address any concerns or issues that may arise.
  • Maintain accurate records of volunteer hours and activities in Salesforce, and utilize this data for reporting and program improvement.
  • Design and implement volunteer recognition and appreciation programs and communications to foster engagement and retention.
  • Collaborate with other departments to identify volunteer needs and opportunities across the organization.
  • Develop communication strategies to keep volunteers engaged and appreciated
  • Serve as a key liaison to community organizations, faith groups, and corporate partners interested in volunteer or in-kind engagement
  • Partner with the Friends of Neighbors Link and the Development Team on volunteer-led fundraising initiatives and special events
  • Support program expansion efforts by building volunteer infrastructure in new locations

Internships, In-Kind Giving & Community Drives

  • Lead seasonal community initiatives such as the Thanksgiving and Holiday Gift Drives
  • Manage internship programs (college and high school), including outreach, onboarding, and evaluation
  • Develop systems to manage in-kind donations, including intake, tracking, and distribution
  • Respond to requests for community service hour documentation and field inquiries from local partners

Mission-Driven Leadership

  • Embed Neighbors Link’s values of inclusivity, empowerment, and collaboration into all aspects of volunteer and community engagement
  • Inspire volunteers and interns to see themselves as long-term supporters and ambassadors of the organization

Qualifications

  • Strong commitment to Neighbors Link’s mission and immigrant justice
  • Bachelor’s degree required
  • 3-5 years of relevant nonprofit experience, including at least 1–2 years of supervisory or team leadership experience.
  • Demonstrated ability to manage complex projects and stakeholder relationships
  • Strong interpersonal and communication skills; Ability to build rapport, establish trust, and effectively interact with diverse groups of people.
  • Experience working in volunteer management or program coordination.
  • Strong organizational, leadership and time management skills.
  • Proficiency with Google Workspace and/or Microsoft Office; Salesforce or CRM experience preferred
  • Spanish language proficiency preferred.
  • Ability to work evenings and weekends as needed and to travel regularly between our Mount Kisco, Ossining, and Yonkers centers.

To Apply

Please submit your resume and a thoughtful cover letter to jobs@neighborslink.org. Applications without a cover letter will not be considered. No phone calls, please.