Current Employment Opportunities at Neighbors Link

Responsibilities:

• Champion the values and philosophy of Neighbors Link by fostering a caring, respectful, and nurturing environment for every client you serve.
• Meet clients where they are – bringing a culturally sensitive, creative, and flexible approach to working with individuals and families from diverse backgrounds.
• Work regularly from the office, meet clients in person in our Mount Kisco, Ossining and Yonkers office (two full workdays (9am-5pm) in our Mount Kisco location and at least one additional workday per week to meet with clients in person our in Ossining and/or Yonkers office), in addition to participating in internal and external meetings with staff and community partners.
• Partner with local non profit and partner agencies to provide community-based client support (including but not limited to picking up clothing donations from The Sharing Shelf and coordinating pick up with clients, accompanying clients to Furniture Sharehouse or Teen Boutique when needed).
• Manage an active client caseload with careful documentation, detailed case notes, and consistent follow-up to ensure no one falls through the cracks.
• Show up for clients in crisis – helping them access a wide range of services while building their confi dence and autonomy for the long term.
• Select and apply appropriate intervention strategies that support client growth and align with our mission of integration and empowerment.
• Build and maintain strong relationships with community partners (i.e. Open Door, Northern Westchester Hospital, Mental Health Association, Catholic Charities, among others) to ensure seamless, direct referrals for clients with specific needs.
• Conduct thorough client assessments and re-assessments, and close cases thoughtfully when goals have been met.
• Partner closely with our immigration legal team, providing case management support and regular status updates for clients referred for case management.
• Participate in team meetings, training sessions, and professional development workshops to continuously grow in your role (both in person and remotely).
• Escalate time-sensitive client situations to your manager promptly and proactively.
• Assist with additional program activities as opportunities arise.

You’re a great fit if you:

• Are English-Spanish bilingual or multilingual (strongly encouraged and reflects the diversity of the communities we serve).
• Have an undergraduate degree in Social Work, Case Work, Counseling, Psychology or related fi eld, LMSW or LCSW welcomed.
• Have at least two years of previous experience in a similar position.
• Are adept at multitasking and ability to manage crises.
• Have strong clerical/administrative skills including personal computer skills (i.e., Microsoft Office, Google Drive, Salesforce a plus).
• Have excellent communication (written and verbal) and organizational skills.
• Are willing and able to support other programs and/or special events, including community outreach eff orts in the evening or on weekends.
• Have strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Are able to be on-site two full workdays (9am-5pm) in our Mount Kisco location and on at least one additional work day per week to meet with clients in person in our Ossining and/or Yonkers office.
• Have flexibility to adjust work locations and schedules based on program needs, client needs, internal and external meetings and organizational priorities.

Why work with us:

We believe that taking care of our staff means we can better care for the community we serve. Here’s what we offer:

• Your future – We invest in your long-term fi nancial security with a matched 401(k) retirement plan after one year with the organization.
• Time to recharge – We off er generous paid time off that grows with your tenure:
  • Years 1–5: 15 days (3 weeks) of PTO per year
  • Year 5+: 20 days (4 weeks) of PTO per year
  • PTO begins accruing after your first two months. You’ll also receive 7 sick days and 2 dedicated mental health days per year – because we take whole-person wellbeing seriously.
• Health & Wellness – We offer comprehensive benefits coverage including medical, dental and vision insurance.
• Grow with us. We are committed to your professional development. From trainings and workshops to educational opportunities in the field, we support your growth as a staff member and as a person.
• Mission driven culture. Beyond the numbers, you’ll join a team deeply committed to equity, dignity, and community. You’ll be supported by experienced leadership, collaborate with passionate colleagues, and show up every day knowing your work truly matters.

Contact: [email protected] with subject line “Case Coordinator” and provide a targeted cover letter and resume. Starting salary range at $60,000/year with generous health benefi ts and time off and a matched retirement plan after one year of service.