Current Employment Opportunities at Neighbors Link

The mission of Neighbors Link is to strengthen the whole community by actively enhancing the healthy integration of immigrants. Neighbors Link provides innovative and impact driven programming to immigrant families and works to empower clients to successfully navigate community resources and to foster client leadership. Current employment opportunities are listed below. For information on how to apply for each position, click on the plus icon below to learn more about the job description.

Bilingual (English/Spanish) Case Coordinator – Full- and Part-Time Positions

You have seen on the news how immigrants seeking asylum in the United States have been bussed to New York and other cities without adequate support or resources. As a bilingual Case Coordinator at Neighbors Link, you will work with families from all over the world who hope to make America their home. You’ll provide a deep level of support to a caseload of families as they move from temporary shelters to permanent homes and become integrated into lower Hudson Valley area communities.

Several full- and part-time positions are available. These are two-year positions with full benefits at Neighbors Link, a high-performing nonprofit organization that supports immigrants with a wide array of programs. After the two-year period, opportunities may be available to transition to a different role within the organization.

Ideal Candidate Qualities:

You want to be a part of the Neighbors Link mission, particularly in supporting immigrants as they work to achieve their personal and professional goals. You care deeply about recent migrants and understand how complicated and traumatic their experience might be. You work with individual members of a family according to what each one needs. You are grateful for an opportunity to build a trusting relationship with families who need a range of support: permanent housing, work, schooling for children, food, clothing, furniture, and more. Despite obstacles, you know—or can quickly learn—how to get things done to meet families’ basic needs. You can also juggle about 25 families’ needs at once and will continue working with each for at least one year.

Responsibilities:

  • Reflect the values and philosophy of Neighbors Link by creating a caring and nurturing environment based on mutual respect. Work with individuals and families with a culturally sensitive approach that allows room for creativity and an opportunity to “meet clients where they are.”
  • Support clients in crisis, assist individuals and families in accessing a wide variety of services. Choose an appropriate intervention technique to empower clients and cultivate individual empowerment.
  • Manage a caseload of 25 families and document detailed case notes to ensure appropriate follow-up and record keeping.
  • Establish service linkages, make necessary referrals, and monitor service delivery to ensure that clients are being appropriately supported. Collaborate and strengthen relationships with community partners (for example, Open Door, Northern Westchester Hospital, Mental Health Association, Catholic Charities) in order to make direct referrals for clients with specific needs.
  • Conduct assessments and re-assessments of clients, including closing cases as appropriate.
  • Participate in team meetings, assigned trainings, and educational workshops.
  • Consult with and report to Case Manager on new clients who may need immediate support based on needs/risk. Provide regular updates to the legal team and other departments as appropriate.
  • Interface with the Volunteer Manager, and volunteers as needed.
  • Assist with other program activities as assigned.

Requirements:

  • Fluency in English and Spanish required. Working knowledge of other languages is welcome (for example, French, Russian, Arabic, Swahili, Hausa, Portuguese) but not required.
  • Undergraduate Degree in Social Work, Case Work, Counseling, Psychology or related field.
  • At least two years of previous experience in a similar position preferred.
  • Your own transportation for travel mostly in Westchester but also in lower Hudson Valley.
  • Home base will be at Neighbors Link in Mount Kisco, NY; willing to work from flexible office space and on the road.
  • Work independently AND provide detailed accountability to your supervisor.
  • Patience in working with families who have been unstable for an extended period of time in a new country.
  • Knowledge of social service systems (in any location) and persistence in getting services for clients.

Contact: If you’re interested but have questions, please send your cover letter and resume anyway! We can be flexible for the right person! Please, no phone calls. Send email to jobs@neighborslink.org with subject line, “Case Coordinator,” and provide a targeted cover letter and resume. Starting salary range at $55,000/year with generous health benefits and time off and a matched retirement plan after one year of service.

Evening Program Coordinator – Full Time

3 locations in Westchester County – Mount Kisco, Ossining, Yonkers

Neighbors Link is looking for a full-time energetic, creative, and flexible Evening Program Coordinator to join our Adult Education team. This position organizes a high volume of English for Speakers of Other Language (ESOL) programming for adults, in collaboration with colleagues and volunteers. This is an excellent opportunity to work with a friendly, passionate team that is highly connected to the organization’s mission. The successful candidate will possess an enthusiastic and passionate attitude they will empathize with their adult students and strives for their success. The candidate will be able to maintain a high level of quality control with his/her attention to detail and work collaboratively with adult ESOL students at all levels of learning. This position will also interact frequently with adult and high school volunteers. He/she should be bilingual in Spanish/English and should demonstrate a high level of cultural competence. The position reports directly to the Program Director of Adult Education. The administrative portion of the position can be done remotely; in-person evening hours will be required in all three Neighbors Link community centers (Mount Kisco, Ossining, Yonkers).

Schedule is Monday-Thursday 1-9pm, Friday 9am-5pm

Responsibilities:

ESOL PROGRAM ADMINISTRATION

  • Organizes all Volunteer ESOL Programs throughout Neighbors Link
  • Coordinates program planning and marketing efforts
  • Accurately records registration of students and collection of registration fees (when applicable)
  • Maintains classroom rosters and tracks student attendance and progress
  • Schedules, communicates with, and oversees adult and high school volunteers for the ESOL programs.
  • Collaborates with the Neighbors Link Volunteer Manager to recruit, retain, and appreciate ESOL volunteers, as well as handle any issues that arise.
  • Communicates by phone, text, social platforms with ESOL students and volunteers regarding program scheduling, changes, reminders, etc.
  • Refers students to other Neighbors Link programs and area partner organizations as needed for additional services.

DATA AND METRICS SUPPORT

  • Enters all ESOL volunteer program data into Salesforce; ensures accuracy and timeliness.
  • Supports the agency with surveys and data collection related to programming and services

Position Requirements:

  • Understanding of and commitment to the Neighbors Link mission.
  • Bilingual in English/Spanish required
  • Experience serving adult learners, teaching ESL / ESOL
  • Bachelor’s degree (B.A.) preferred. TESOL, English certificate a big plus
  • Proficiency in MS Office suite software, e-mail and Internet
  • Experience in working with immigrant communities
  • Ability to work independently AND provide detailed accountability to your supervisor.
  • Ability to multi-task and prioritize work.
  • Proficiency with business computer systems including Google docs and sheets, Zoom, MS Office, and email. Salesforce or other CRM systems a plus.
  • Your own transportation for travel in Westchester.
  • If you are eager to learn and have a good work ethic, we are willing to train the right person to join our dedicated team.

The annual salary for this full-time position will be $50,000 with good health benefits and paid time off. Eligible for 401K matching after one year. The Evening Program Coordinator can work remotely for the administrative portion of the job. Weekly team meetings, bi-monthly staff meetings, and other Neighbors Link programs may be over Zoom or in-person as assigned.  An agency laptop and cell phone will be provided.

Contact: jobs@neighborslink.org with subject line “Evening ESOL Program Coordinator ” and provide a targeted cover letter and resume.